ServiceNow Platform Analyst – SPM, CSM, Service Portal

Job not on LinkedIn

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Analyze, design, program, debug, and modify software enhancements • Write code, complete programming, and perform application testing and debugging • Contribute to writing test scripts and complete unit testing • Facilitate and mentor across multiple projects and crews • Provide technical expertise in code writing and reviews • Collaborate with delivery teams and engineers to understand, estimate, prioritize, and implement development requests and project requirements • Apply modern technology and innovation to improve platform functionality • Provide administration, development, and support during implementation of ServiceNow solutions • Perform additional duties as assigned

🎯 Requirements

• Strong knowledge of software engineering principles for cloud-based platforms • Strong understanding of ServiceNow functionalities and features for Platform Analyst with CSDM • Solid knowledge of GlideRecord usage, XML, and structural programming concepts • Proficient in JavaScript • Excellent understanding of object-oriented programming • Hands-on experience developing for and/or customizing the ServiceNow Platform • Working knowledge of relational databases • Ability to assess and mitigate risk • Strong leadership capabilities • Effective facilitation, coaching, and mentoring skills • Strong problem-solving skills • Strong relationship management skills • Ability to deliver a high degree of customer satisfaction • Comfortable working in a matrixed organization • Comfortable working with ambiguity and change • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or demonstrated work experience • Willingness and ability to continue education within the ServiceNow platform and beyond • Ability to complete ServiceNow competency certifications and module accreditations • ServiceNow CSA and CIS certifications preferred

🏖️ Benefits

• Healthy work-life balance • Collaborative and innovative culture • Professional growth support • Diversity and inclusion commitment • Equal opportunity workplace • Disability accommodation support