Partner Success Consultant

🕒 May 13

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Logo of Nexben

Nexben

51 - 200 employees

Founded 2015

🤝 B2B

💳 Fintech

⚕️ Healthcare Insurance

B2B • Fintech • Healthcare Insurance

Nexben is an innovative company providing game-changing benefits solutions in the health and wealth benefits industry. They offer a patent-pending payment platform designed to streamline benefits administration for enterprise partners, third-party administrators, carriers, and brokers. With a focus on defined contribution solutions like ICHRA, Nexben empowers its clients with secure, compliant, and scalable solutions to meet the evolving needs of businesses in benefits administration and insurance services.

📋 Description

• Build and maintain strong, trusted relationships with assigned channel partners • Collaborate cross-functionally to address partner needs and enhance the overall partner experience • Identify opportunities to strengthen relationships and improve partner outcomes • Promote and ensure partner proficiency in Nexben products and services • Serve as a primary point of contact for partners, ensuring a high-quality experience • Support and execute partner success strategies that drive engagement and long-term value • Use data and insights to analyze partner performance, identify challenges, and recommend solutions

🎯 Requirements

• A bachelor’s degree in business administration, marketing, IT, or a related field from an accredited institution is preferred. • One to three years of experience with customer service, project management, or training and education is preferred. • Ability to present complex material with confidence to a varied audience. • Knowledge of SAAS/technology support models is a plus. • Proficiency in computer use and working with Microsoft Office suite and CRM tools.

🏖️ Benefits

• Medical, dental, and vision insurance • 401K retirement with matching funds • Personal Time Off and holiday pay

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