MSP Account Director

🕒 March 4

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $113k - $176k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Nexthink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

📋 Description

• Develop and execute plans to embed the Nexthink platform as a key solution across workplace practices • Develop and execute plans to grow Nexthink revenue across chosen partners • Navigate the organizational structures to develop strategic and tactical relationships • Understand the business, solutions and technical needs of the global MSP/GSI • Develop and execute a plan to drive achievement of revenue and growth goals • Execute this plan while working with key internal stakeholders • Create & articulate compelling value propositions around Nexthink solutions • Leverage technical resources to assist partners • Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership • Prepare and give business reviews to senior management team regarding progress and roadblocks in partner development • Represent Nexthink at conferences, QBRs and more, enhancing Nexthink brand presence and visibility • Monitor market trends and competitor activities within the MSP/GSI market

🎯 Requirements

• 5+ years of experience developing, enabling, and supporting a partner community • 5+ years of experience with technology platform sales • 5+ years of partner/business development, enterprise sales, and GTM creation/management • Experience working in or with MSP/GSI’s • Proven track record of developing and executing on a go to market strategy • Strong communication skills with the ability to lead executive level meetings • Collaborative approach to working, leveraging cross functional teams to support • Experience in the EUC industry • Exceptional communication and presentation skills • Experience engaging with senior business and technology leaders • Ability to create and enable Field teams with insightful materials • Experience working with product teams and influencing product strategy based on partner feedback • Comfortable carrying a performance related target

🏖️ Benefits

• 100% covered company benefits including health, dental, and vision • Access to life insurance, long-term disability, and accidental death/personal loss coverage • Flexible Hours and unlimited vacation • 11 company-paid holidays • 3 extra days for volunteering • Hybrid work model with structured onboarding • Free access to professional training platforms • Up to 16 weeks of paid leave for birthing parents/primary caregivers • 6 weeks for secondary caregivers • 401(k) plan with up to 4% company matching contributions • Bonuses for referring successful hires after three months of continuous employment