Administrative Assistant

🕒 February 11

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Logo of NightOwl Consulting

NightOwl Consulting

51 - 200 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

📋 Description

• Create, maintain, and update spreadsheets. • Pull reports from various sources, enter data into software systems, and ensure accuracy. • Perform regular data entry tasks and ensure consistency and reliability of data. • Monitor, prioritize, and respond to incoming emails on behalf of the team or department. • Manage email correspondence efficiently, ensuring timely responses to inquiries. • Draft and send professional emails as needed to clients, team members, and other stakeholders. • Update and maintain CRM system with client information, interactions, and progress. • Ensure CRM data is up to date and accurate for easy reference by the team. • Assist with reports and tracking related to CRM usage and performance. • Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails. • Ensure that clients are successfully onboarded with clear instructions and support throughout the process. • Coordinate and manage calendars, including setting appointments, meetings, and reminders. • Assist in scheduling client meetings and coordinating logistics as needed. • Handle meeting requests and ensure all parties are informed and prepared. • Assist with any additional administrative duties or projects as needed to support team members and company goals

🎯 Requirements

• Proven experience as an Administrative Assistant or similar role. • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace. • Experience working with CRM systems. • Strong organizational and time management abilities, with the ability to manage multiple tasks simultaneously. • Attention to detail with a focus on accuracy and reliability. • Ability to maintain confidentiality and handle sensitive information. • A positive, proactive attitude with strong problem-solving skills.

🏖️ Benefits

• Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • 1,000 PHP De Minimis • Equipment and software provided

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