Senior Product Manager / Account Manager

🕒 May 21

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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NineTwoThree Studio

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

NineTwoThree Studio is an award-winning software design, engineering, and marketing studio headquartered in Boston, MA. The company specializes in building AI, web, and mobile applications for established brands and funded startups. With a focus on agile methodology, design thinking, and impeccable engineering, NineTwoThree Studio provides custom software development, generative AI, machine learning, and go-to-market strategies. They are known for their innovative solutions that help brands scale and iterate, supported by a team of 70 experts. The studio has successfully built 75 products and 14 startups, earning recognition as the #1 Boston Agency for four years in a row. They work across multiple industries, offering services in design sprints, product strategy, and mobile app development.

📋 Description

• - Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention. • - Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation • - Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope • - Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process • - Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA • - Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones. • - Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met. • - Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines. • - Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts.

🎯 Requirements

• - 5+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc; • - Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders • - Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams; • - Ability to work independently and with a team in a dynamic product-development environment; • - Attention to details, strong analytical skills, organizational skills, and critical-thinking skills; • - Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern);

🏖️ Benefits

• **We are glad to offer you:** • - 100% remote job • - Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years • - Paid sick leave and holidays • - Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager) • - Well-being budget • - Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor • **Hiring process:** • We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product, third interview with CTO and Senior Product Manager, Offer.