Enterprise Solutions Engineer, EMEA Channel

🔥 3 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Logo of NinjaOne

NinjaOne

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers • Deliver product demonstrations, architecture design, and key customer engagements to drive deal success • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums • Support review and alignment of technical content within RFPs and RFIs • Partner with Training and Customer Success teams to accelerate time-to-value and long-term adoption • Serve as a strategic voice between Sales and Product by surfacing feedback, identifying feature gaps, and influencing roadmap direction • Build and maintain reusable technical assets, including lab environments, demo flows, battlecards, and scripts • Collaborate with Account Executives and Sales Leadership to drive growth and align technical value to business goals • Help shape the Enterprise SE function as a founding team member through playbooks, processes, and cross-functional alignment • Travel approximately 50% for strategic customer meetings, industry events, and team collaboration

🎯 Requirements

• Proficiency in Windows environments, including registry, services, and performance troubleshooting • Familiarity with Linux/macOS systems and basic command-line troubleshooting • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections • Hands-on experience with ITSM platforms and endpoint lifecycle management • Scripting experience in PowerShell, Bash, and/or VBScript preferred • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure • Experience with Salesforce, Jira, Highspot, or equivalent systems required • 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers • Deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms • Technical background, such as TAM, Support, or Systems Engineer, with practical insight into IT operations at scale • Strong communication skills and executive presence • Understanding of how IT teams evaluate, implement, and scale solutions • High emotional intelligence, technical credibility, and customer-first mindset • Ability to operate well in ambiguity with a builder’s mentality • Fluent English required • Bachelor’s degree preferred but not required • Technical certifications such as CISSP, Security+, or cloud architecture are a plus • Additional fluent German or French is a plus • Position is not eligible for visa sponsorship

🏖️ Benefits

• Flexible working hours with remote office options • Access to Corporate Benefits Platform with discounts for brands such as Expedia, FitX, Zalando and many more • Renowned training platform • Competitive compensation • Collaboration with a curious, kind, international and intercultural workforce

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