Enablement and Conversion Manager, Revenue Operations

Job not on LinkedIn

🔥 34 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Nivoda

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛒 Retail

🛍️ eCommerce

🏪 Marketplace

💰 $30M Series B on 2024-05

Retail • eCommerce • Marketplace

Nivoda is an innovative company that offers the world's largest collection of natural diamonds, lab-grown diamonds, and gemstones. They provide retail solutions that make purchasing diamonds as easy as online shopping, offering express delivery and flexible credit terms, with quality control and logistics managed. Nivoda supports retailers with tools to showcase a wide variety of stones, reducing inventory risk while allowing businesses to remain competitive and maintain high margins. Their offerings include in-store and online solutions, such as virtual showrooms and diamond feeds, enabling retailers to instantly expand their product offerings.

📋 Description

• Own theoretical onboarding for every new SDR, AE and AM • Define and maintain role-specific standards for being up to spec • Own product materials covering how each business line works, target users, pricing, take rate and best practices • Keep enablement documentation current • Act as the link between Marketing and frontline sales so campaigns are communicated before launch • Translate the Product roadmap into sales enablement and positioning • Build call-scoring rubrics with team managers • Run high-volume transcript review and scoring using Claude • Distribute weekly scoring reports • Run a weekly leaderboard showing best calls, scores, winners and losers • Create and track personalized coaching plans for every rep • Coach managers and reps directly • Generate insights on what is and is not working in the KYC process • Own accountability for KYC SLAs and escalate slippage • Map KYC blockers and escalation paths and drive root-cause fixes across Sales, Product and Marketing • Ensure KYC operators know and document the rules • Train and enable both sales representatives and operations staff • Deliver targets including 75% conversion through second purchase for each new cohort, KYC above 60% in every geography, weekly rubric and call-score reporting, and 80% rubric compliance by month four

🎯 Requirements

• Experience in sales enablement, revenue operations or frontline sales coaching in a transactional, high-volume environment • Experience scoring calls at volume and demonstrating resulting changes • Experience with Gong or equivalent • Fluency with AI tooling and ability to run transcript review and scoring through Claude • Experience building onboarding for reps from scratch • Ability to coach managers as well as reps • Ability to provide direct, constructive feedback to senior personnel • Clear writing skills • Ability to work across Product, Marketing and Finance without direct authority • Hands-on approach, working on calls, in the CRM and in enablement materials weekly • Nice to have: experience with onboarding or activation motions rather than pure new business • Nice to have: diamonds, jewellery, or another supply-driven marketplace experience • Nice to have: a second language relevant to EMEA or North America • Native or full professional proficiency in English is required • Must currently reside in Europe • Must provide a permanent country of residence • Sponsorship requirements for the country of residence must be disclosed

🏖️ Benefits

• Flexible working hours and a vibrant company culture • Remote work • Plenty of opportunities for growth and learning • Unlimited holiday allowance • Chance to join and contribute to a company during its exponential expansion phase • Dynamic working environment in a rapidly growing company • Pleasant, low-hierarchy work environment • Intellectually challenging work contributing significantly to Nivoda's success and scalability