Application Support Specialist, Document Management System – DMS Administrator

🕒 May 13

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NORDFROST GmbH & Co. KG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🚗 Transport

🏢 Enterprise

🤝 B2B

Transport • Enterprise • B2B

NORDFROST GmbH & Co. KG is a cold chain logistics company operating warehousing, transport, port and retail logistics services, and also offers ice cube products. The company provides temperature-controlled storage and distribution solutions for food and related goods across multiple locations, with emphasis on warehouse and transport operations, quality management, sustainability and compliance.

📋 Description

• Support, configuration and ongoing maintenance of the d.velop DMS environment • Analysis of system incidents and sustainable troubleshooting within the document management system • Management of users, roles and permissions in the DMS • Technical support and user assistance for document management-related questions • Integration of the DMS into existing IT systems such as ERP, email or SAP via interfaces and process chains • Performing updates, patches and optimization of the system landscape • Creation and maintenance of system documentation, process descriptions and user guides • Conducting training sessions and onboarding for users in the use of the document management system

🎯 Requirements

• Completed IT vocational training or a degree in Business Informatics/IT or a comparable qualification • Professional experience in the administration of DMS/ECM systems, ideally with d.velop documents (d.3ecm) • Basic knowledge of Windows Server, SQL databases and Active Directory • Structured, reliable working style and strong problem-solving skills • Good communication skills for interaction with users and IT teams • Very good German language skills, both written and spoken

🏖️ Benefits

• Remote work (onboarding in Schortens; afterwards quarterly on-site weeks with the team) • 30 days’ vacation • Language training with Babbel • Christmas and vacation bonus • Employee benefits with more than 1,500 partners • Company health insurance – annual health budget of €300 • Bike leasing through BusinessBike • Exciting company and team events