Benefits Specialist

🕒 May 8

🇺🇸 United States – Remote

💵 $45k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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North

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

🤝 B2B

Fintech • eCommerce • B2B

North is a comprehensive payment solutions provider. Specializing in point of sale systems, payment processing, and merchant services, North offers a wide array of products to streamline business operations both online and offline. Their services include secure mobile payments, ecommerce gateways, POS solutions, and back-office tools such as invoicing, reporting, inventory management, and customer loyalty programs. North supports diverse industries, including retail, restaurants, healthcare, gaming, and more, with robust solutions tailored to specific business needs. They offer scalable options for enterprises and franchises and provide APIs for developers to create integrated payment solutions. Committed to security, North ensures all transactions are PCI DSS-validated with advanced encryption and tokenization.

📋 Description

• Serve as the primary point of contact for all leave-related inquiries, providing empathetic and timely support to team members navigating FMLA, ADA, and personal leaves. • Manage the full lifecycle of multi-state LOAs, ensuring seamless coordination between payroll, people operations, and external carriers. • Maintain a deep understanding of Federal and State guidelines (including ERISA, ACA, and FMLA) to ensure our leave policies remain cutting-edge and compliant. • Manage NAB’s Benefit Programs (Health, Wellness, Leave, Tuition Reimbursement, etc.) • Resolve team member benefit inquiries with timely, equitable, and courteous service. • Partner with brokers to create and deliver enrollment and onboarding materials. • Maintain plan documents and notices for compliance with ERISA, ACA, HIPAA, and other regulations. • Support and gather documentation for plan audits. • Update policies according to current Federal and State guidelines. • Reconcile carrier billings and process administrative fee payments. • Analyze trends and costs to recommend improvements and containment strategies. • Administer 401(k) plans, including enrollment, distributions, and 5500 filings.

🎯 Requirements

• High School diploma or equivalent. • Bachelor’s Degree preferred. • Minimum of three (3) years of experience in employee benefits procedures for a multi-state employer. • HRIS experience including report generation of ad hoc reports. • Self-funded Benefit Plan experience strongly preferred. • Experience with Google Workspace preferred. • Thorough knowledge of plan designs and benefit contract language. • Experience utilizing HRIS platforms for complex data management and ad-hoc report generation. • Strong ability to utilize spreadsheets and presentation tools to interpret complex data. • A CEBS Certification (Certified Employee Benefits Specialist), PHR or SHRM-CP is a plus.

🏖️ Benefits

• Medical, Dental, & Vision Coverage • Flexible Paid Time Off • 401(k) + Match • Mental Health Support & Well-Being Program • Paid Maternity & Paternity Leave • Education Assistance • Company-funded Lifestyle Spending Account