VIP Account Manager

🔥 4 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of Novibet

Novibet

501 - 1000 employees

Founded 2010

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Novibet is an online gaming and betting company that offers a wide range of gambling options, including sports betting, live betting, casino games, and live casino experiences. The platform features popular sports and entertainment events for users to place bets on, such as soccer, basketball, tennis, as well as eSports events like Counter-Strike and League of Legends. Novibet also provides additional features like live scores, statistics, and betting tools to enhance the user experience. The company emphasizes responsible gambling and offers various promotions and enhanced odds for its users.

📋 Description

• Manage a portfolio of VIP Key Account Customers • Acquire a thorough understanding of key customer needs and requirements • Expand relationships with existing customers by continuously proposing solutions that meet their objectives • Generate new sales that develop into long-lasting relationships • Provide assistance to high-end, high-value players and attend hospitality events • Work closely with internal teams to serve high-value customers and provide a VIP customer experience • Prepare regular progress reports and forecasts for internal stakeholders using key account metrics • Manage key accounts, maintain long-term relationships, and maximize sales opportunities

🎯 Requirements

• Proven experience as a VIP Account Manager in the iGaming industry • Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels • Excellent knowledge of Microsoft Office • Understanding of CRM tools • Ability in problem-solving and negotiation • Fluency in English • Diploma/Degree in Sales, Marketing, Business Administration or a related field will be considered as a plus

🏖️ Benefits

• Attractive salary and bonus scheme • All the tools you need for your role • Focused career development, performance management, and training opportunities • Welcoming, international, and multicultural team • Exciting events, sports, and team-building activities • Inclusive and equitable workplace

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