Customer Success Analyst – Customer Support

Job not on LinkedIn

🔥 10 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of NSO Marketing

NSO Marketing

11 - 50 employees

Founded 2021

🤝 B2B

📱 Media

B2B • Media

NSO Marketing is a Brazilian digital marketing agency focused on lead generation and paid advertising for lawyers and law firms. They specialize in Google Ads and Facebook Ads management, social media positioning, brand creation, and building high-conversion landing pages and institutional websites, leveraging deep legal-market knowledge and compliance with OAB advertising rules. The agency emphasizes measurable ROI and reports having served 300+ law firms across 22 legal niches in 2022, with client testimonials highlighting significant revenue growth.

📋 Description

• Manage a portfolio of clients; • Conduct onboarding and follow-up meetings; • Prepare meeting minutes and record information in the CRM; • Monitor success and satisfaction metrics; • Identify churn risks and implement retention strategies; • Act as a bridge between the client and internal teams (Traffic, Copy and Design); • Ensure compliance with internal processes and deadlines; • Develop a consultative relationship with clients.

🎯 Requirements

• Excellent verbal and written communication; • Strong organizational skills and ability to manage priorities; • Problem-solving aptitude; • Consultative mindset with customer focus; • Experience in Customer Success, Customer Service, or Client Relationship roles; • Familiarity with CRM systems.

🏖️ Benefits

• Bonus

Apply Now

Similar Jobs

🔥 2 hours ago

NCR Atleos

10,000+ employees

🏦 Banking

💳 Fintech

🏢 Enterprise

Customer Management Specialist at NCR Atleos handling medium client accounts. Developing relationships, ensuring contract compliance, and providing training for customer satisfaction.

🗣️🇧🇷🇵🇹 Portuguese Required

🔥 4 hours ago

crewAI

1 - 10

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Customer Success Manager at CrewAI managing enterprise accounts across LATAM. Building client relationships to ensure effective AI implementation and business outcomes.

🗣️🇧🇷🇵🇹 Portuguese Required

🗣️🇪🇸 Spanish Required

🔥 6 hours ago

REDE IDEIA | Autoridade Certificadora

51 - 200

🔐 Security

🤝 B2B

📋 Compliance

Analyst focusing on customer success and onboarding for Ideia Business clients. Collaborating with management to refine customer feedback and process.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 Yesterday

Macfor

51 - 200

🤝 B2B

📱 Media

📚 Education

CRM Analyst optimizing relationship flows and automation in RD Station. Collaborating with clients and teams to enhance CRM strategies and performance metrics.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 Yesterday

Softplan

1001 - 5000

Analyst responsible for managing CRM activities using HubSpot in a leading public sector software company. Focused on digital transformation and creative marketing solutions.

🗣️🇧🇷🇵🇹 Portuguese Required