Vendor Operations Manager – Contract

🕒 April 5

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Logo of OGC Global

OGC Global

11 - 50 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.

📋 Description

• Manage end-to-end onboarding of analytics and data vendor resources • Advance the research, implementation, and documentation of automated workflow solutions • Enhance documentation of Operations protocols, workflows, and compliance requirements • Develop training materials that translate complex workflows into clear guidance • Support the redesign and rollout of the SharePoint repository • Identify and resolve compliance gaps and recommend improvements

🎯 Requirements

• 3+ years in vendor management, procurement operations, or compliance • Analytical, logical thinker with a structured, systems-oriented mindset • Understanding of workflow systems and automation concepts • Strong written communication skills • High attention to detail with excellent organization • Familiarity with enterprise security and access provisioning

🏖️ Benefits

• Flexible work arrangements • Professional development

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