
201 - 500 employees
Founded 2002
đź Consulting
đĄď¸ Insurance
âď¸ Travel
Consulting ⢠Insurance ⢠Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
đĽ 48 minutes ago
đ Germany, Austria, +1 more countries â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ° Account Manager
đť Ghost score 11%
đŁď¸đŠđŞ German Required
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201 - 500 employees
Founded 2002
đź Consulting
đĄď¸ Insurance
âď¸ Travel
Consulting ⢠Insurance ⢠Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
⢠Own the strategy for recruiting and developing strategic partners across the DACH region ⢠Build a partner-sourced and partner-influenced pipeline contributing to DACH revenue targets ⢠Ensure partners are enabled, certified, and equipped to position and sell Omilia's platform ⢠Own the health and performance of the DACH partner portfolio through business reviews and joint planning ⢠Act as the primary point of contact between Omilia and its DACH partners ⢠Track and report partner activity and co-sell opportunities to the VP of Sales, DACH ⢠Identify, evaluate, and recruit system integrators, technology alliances, and CCaaS partners ⢠Negotiate and manage partnership agreements with Legal and Finance ⢠Design and deliver partner onboarding, training, and certification programs ⢠Develop joint go-to-market plans, co-marketing, and joint pipeline generation activities ⢠Coordinate partner-sourced and partner-influenced deals with Sales ⢠Work with Solutions Consulting on technical partner enablement ⢠Organize and lead partner business reviews ⢠Monitor partner performance against KPIs and take corrective action ⢠Represent Omilia at partner and industry events across DACH ⢠Maintain accurate data in CRM and partner management systems ⢠Report on partner pipeline, revenue contribution, and program health to the VP of Sales, DACH
⢠Proven experience in partner, channel, or alliance management within B2B SaaS, CCaaS, or enterprise technology ⢠Experience operating in the DACH region ⢠Fluency in German and English, written and spoken ⢠Demonstrated ability to build and manage joint business plans with technology or systems integrator partners ⢠Strong relationship management and negotiation skills, including commercial contract experience ⢠Ability to work cross-functionally with Sales, Marketing, and Solutions Consulting ⢠Experience with CRM and partner management tools ⢠Disciplined pipeline and reporting habits ⢠Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience
⢠Fixed compensation ⢠Long-term employment with the working days vacation ⢠Development in professional growth (courses, training, etc) ⢠Being part of successful cutting-edge technology products that are making a global impact in the service industry ⢠Proficient and fun-to-work-with colleagues ⢠Apple gear ⢠Equal opportunity workplace committed to diversity and inclusion
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