
201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
• Generate qualified pipeline for Omilia's Colombia enterprise sales team through outbound prospecting and inbound lead qualification • Identify, engage, and qualify senior decision-makers at target enterprise accounts and convert interest into discovery meetings for Account Executives • Own top-of-funnel pipeline generation for assigned Colombia territories and meet monthly and quarterly targets • Build and execute multi-touch, multi-channel sequences across phone, email, LinkedIn, and social • Qualify inbound leads from marketing campaigns, events, content downloads, and website activity • Represent Omilia in Colombia prospect interactions and communicate its value proposition across diverse markets and cultural contexts • Maintain accurate prospecting records and activity in Salesforce • Research and build targeted prospect lists using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools • Conduct discovery conversations, qualify budget authority, need, and timing, and secure substantive first meetings for Account Executives • Partner with marketing on Colombia campaign follow-up and provide lead-quality feedback • Collaborate with Account Executives on territory priorities, meeting briefs, and joint account planning • Develop working knowledge of Omilia products including OCP, miniApps, Pathfinder, CoPilot, TalkGuard, and OptimizeIQ • Maintain awareness of GDPR and the EU AI Act for enterprise AI and contact centre deployments • Track and report KPIs including outreach volume, connection rates, meeting booking rates, and pipeline contribution • Participate in pipeline reviews and coaching sessions with the Sales Director • Occasionally travel within Colombia for trade shows, industry events, and internal sales meetings, up to 10% of the time
• Native Spanish level and fluent English • 1–3 years of experience in a sales development, business development, or outbound prospecting role • Preferably experience within enterprise SaaS, CCaaS, conversational AI, or B2B technology • Demonstrated track record of meeting or exceeding outbound prospecting and meeting-booking targets in a structured SDR or BDR environment • Proficiency with Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms such as Outreach, Salesloft, or Apollo • Strong written and verbal communication skills in English • Ability to adapt outreach tone and approach to distinct business cultures, procurement norms, and communication styles across Colombia markets • Organised and self-directed work style • Genuine curiosity about enterprise technology, contact centre automation, and conversational AI • Coachable and growth-oriented • Bachelor's degree in Business, Communications, Marketing, or a related discipline • Nice to have: prior exposure to contact centre technology, CCaaS, IVR, or conversational AI • Nice to have: familiarity with Omilia's platform or Genesys, Avaya, Nuance/Microsoft, Google CCAI, or Amazon Connect • Nice to have: experience prospecting into large enterprise accounts across Colombia financial services, insurance, telecommunications, or utilities verticals
• Fixed compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace
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