Account Manager – AUS Region

🕒 March 20

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OmniShelf

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🛒 Retail

🤖 Artificial Intelligence

☁️ SaaS

Retail • Artificial Intelligence • SaaS

OmniShelf is an AI-powered store operating system and shelf management platform that uses mobile computer vision and edge computing to provide real-time shelf intelligence to retailers and brands. It captures shelf images with a mobile app, detects out-of-stocks, planogram deviations, pricing and marketing-material errors, and issues automated execution tasks to restock and correct shelves. OmniShelf positions itself as a SaaS solution that runs on existing devices, works offline, saves staff time, increases sales, and enables retailers to monetize shelf data through brand partnerships.

📋 Description

• Oversees and leads client implementations and onboarding to ensure POV, implementation & rollout projects are completed efficiently and on time. • Develop long-term relationships with key client stakeholders to understand their needs and provide tailored solutions. • Track account performance metrics in relation to the business case and requirements and prepare regular reports highlighting successes and areas for improvement. • Identify and define up- and cross-selling opportunities in the OmniShelf product suite connected with client’s needs. • Be responsible for timely invoice payment. • Serve as the main contact between internal teams and clients for clear communication and conflict resolution. • Identify upsell and cross-sell opportunities across the OmniShelf product suite. • Support the Sales Director – APAC in developing the Australia market pipeline. • Participate in sales activities including prospect outreach, product demonstrations, and solution presentations. • Contribute to proposal preparation, POC/POV planning, and contract discussions. • Support the full sales cycle from prospect engagement to deal closure.

🎯 Requirements

• 3–6+ years of experience in Account Management, Sales, or Customer Success roles. • Mid level profile with proven experience in account management or sales, ideally in FMCG, retail, and/or CPG brands. • Experience working with retail technology, SaaS platforms, FMCG, or enterprise retail clients is strongly preferred. • Familiarity with CRM systems (e.g., HubSpot, Salesforce) and sales pipeline management. • Proven ability to manage client relationships while supporting revenue growth. • Experience conducting product demos, presentations, and client workshops; with experience in client onboarding and implementation. • Excellent communication, negotiation, and problem-solving skills. • Bachelor’s degree in Business, Marketing, Technology, or a related field. • Essential proficiency in English.

🏖️ Benefits

• Remote/Hybrid position • Flexible working hours • Team that you can learn a lot from • Brand that is about to conquer the Retail world • Opportunity to be part of a story worth telling