Digital Marketing Account Manager

🕒 May 1

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One Firefly

51 - 200 employees

Founded 2007

🤝 B2B

B2B • Marketing • Digital Marketing

One Firefly is a full-service marketing agency dedicated to helping technology businesses grow, particularly within the audiovisual, security, and integration sectors. With nearly two decades of experience, the agency specializes in offering tailored marketing services that include digital marketing, branding, and website development. They focus on generating leads and enhancing online visibility for their clients, providing a comprehensive suite of solutions designed to meet the unique needs of technology professionals in both residential and commercial markets.

📋 Description

• Prepare for, conduct, and host consistent client meetings on a weekly, monthly, and quarterly basis discussing campaign performance and strategy. • Provide direction for campaign editorial calendar to ensure production objectives are aligned with client expectations, goals, and schedule. • Effectively manage client digital marketing campaigns to ensure alignment with their business objectives and goals. • Communicate regularly with clients, even outside of calls, to keep them informed on their marketing and feeling confident in their investment. • Respond promptly to client questions or concerns, ensuring exceptional service and proactive resolution of issues. • Maintain low client attrition, as measured by client downgrades and churn. • Partner with internal teams (Content Production, Project Management, Web Team, etc.) to ensure campaign deliverables meet client expectations. • Maintain strong organizational skills, ensuring all client needs are addressed promptly and effectively through project management tools. • Balance advocating for client goals with protecting internal team bandwidth by adhering to SLAs. • Actively participate in a culture of learning, adapting to new processes, tools, and marketing trends.

🎯 Requirements

• Bachelor’s Degree strongly preferred • At least five years of experience managing a book of accounts in a marketing setting • Comfortable working remotely • Experience in technology/consumer electronics/home automation industries is a plus • Experience in inside sales role is a plus • Familiarity with SEO, social media (organic/paid), blogging, and organic/paid search. • Knowledge of how to use and interpret data from multiple platforms is a must. • Comfortable on frequent video conference calls throughout the week (external/internal)

🏖️ Benefits

• Health, Dental and Vision Insurance • Paid Holidays, Vacation, Sick and Personal Time • Simple IRA with Company Match • Work-life balance! • Remote position and flexible work schedule • Company provided computer • Access to our Career Track and Skills Shed learning and development programs • A fantastic culture with amazing coworkers!

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