Revenue Compliance Manager

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OnTrac

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1986

📦 Logistics

🛍️ eCommerce

🚗 Transport

Logistics • eCommerce • Transport

OnTrac is a regional alternative parcel carrier and logistics provider focused on e-commerce and residential delivery. It operates a coast-to-coast network (promoting itself as the largest alternative carrier network), offering ground services, an economy “Ground Essentials” product, and a new Express 2–3 day coast-to-coast service launching in 2026. OnTrac also provides custom logistics and business-to-business critical deliveries (including healthcare/pharma and specialized aircraft-on-ground repair services), partners with e-commerce platforms and retailers, and runs programs for independent drivers and regional service providers. The company emphasizes faster, lower-cost alternatives to legacy carriers and 7-day/week delivery programs to improve conversion and repeat purchases for merchants.

📋 Description

• Contract review & database management: Review customer contracts for pricing terms, SLAs, rebates, and billing structures; translate contract terms into structured formats for implementation; maintain a centralized, version-controlled, audit-ready contract database; and partner with Legal, Sales, and Pricing to resolve ambiguities or inconsistencies. • Pricing setup & system governance: Oversee and validate pricing-related configurations across internal systems, including GRI updates, contract SLAs, rebates, new customer setup, existing customer modifications, discounts, incentives, and service terms. • Implementation accuracy & approval controls: Ensure pricing changes are aligned to approved timelines, policies, contract terms, calculation logic, trigger conditions, go-live requirements, and documented approval processes. • Audit & compliance oversight: Conduct regular audits of pricing configurations, contract setups, and system changes; validate that system pricing matches contractual agreements and approved modifications; and develop audit frameworks, controls, and reporting to ensure ongoing compliance. • Finance, Internal Audit & compliance partnership: Partner with Finance and Internal Audit teams to support compliance initiatives, audits, revenue governance, and issue resolution. • Revenue leakage & discrepancy investigations: Lead investigations into revenue leakage, billing discrepancies, and customer disputes; analyze root causes of pricing errors or system misconfigurations; and recommend corrective actions to prevent recurrence. • Reporting, dashboards & leadership insights: Develop reporting and dashboards to track pricing accuracy, implementation timelines, compliance trends, and revenue leakage risks, while supporting leadership with data-driven recommendations.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 4–8 years of experience in a related field • Advanced Excel and data analysis skills • Experience with project management tools such as ClickUp, Jira, Asana, Smartsheet, or Monday.com • Experience with documentation tools such as Confluence or Notion • Experience working cross-functionally and driving alignment without direct authority • Ability to travel up to 10%

🏖️ Benefits

• Medical, dental, and vision insurance • Life and short- and long-term disability coverage • 401(k) retirement savings plan with company match • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours • Two (2) floating holidays per year • Paid sick leave* • Six (6) paid company holidays • Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave • Additional wellness and employee assistance programs