Product Training Specialist

Job not on LinkedIn

October 24

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+14 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $75k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

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OPEXUS

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Government • SaaS • Compliance

OPEXUS is a software company that builds cloud-based, FedRAMP- and StateRAMP-authorized case management and compliance solutions purpose-built for government agencies in the U. S. and Canada. Its product suite — including FOIAXpress, ATIPXpress, and eCASE modules for FOIA/ATIP, audit, investigations, workforce management, correspondence, and procurement — digitizes complex public-sector workflows, reduces vendor sprawl, and speeds implementations. OPEXUS focuses on enabling secure, configurable, government-specific processes and is widely used across federal, state, and local markets.

501 - 1000 employees

🏛️ Government

☁️ SaaS

📋 Compliance

📋 Description

• Collaborate with subject matter experts (SME’s) and other trainers to conduct hands-on training according to established training plans • Successfully lead interactive and engaging virtual events that enable customers to be more effective in their jobs using Casepoint software • Facilitate instructor-led product training to multiple levels of customers, including implementing pre- and post-training communications and activities, and managing training logistics • Manage customer relationships to clearly identify, extract, and synthesize complex technical material into high quality, effective learning content that drives desired outcomes • Generate and visually present metrics and analytics to prove the need for and defend the effectiveness of learning programs • Develop and deliver remote training using appropriate educational technology and channels • Proactively assess business initiatives and client needs to help identify training opportunities and determine appropriate solutions • Professionally represent Casepoint at product training sessions, trade shows, and other events as required • Provide timely and accurate answers to product questions and needs • Stay abreast of current trends in the industry, especially as they relate to products, sales, and training • Develop opportunities for peer-to-peer learning that will enable the sharing of competitive comparisons and feedback • Create and/or acquire training procedure manuals, guides, and course materials • Maintain records of training activities, attendance results, test outcomes, and customer assessments, and recommend retraining requirements • Conduct just-in-time after-action reviews to report and respond to client feedback at the training level

🎯 Requirements

• Passion for technology and for helping others to understand and use it • A bachelor’s degree, or equivalent of 4 years’ professional experience • Minimum 2+ years’ experience in technical training, software education, or adult learning • Ability to facilitate engaging and experiential learning programs • Capability of developing industry leading virtual and in-person training content • Strong presentation skills • Adept with a variety of multimedia training platforms and methods, with experience using Microsoft Teams or Zoom to facilitate virtual learning • Ability to evaluate and research training options and alternatives • Excellent verbal and written communication skills • Exceptional interpersonal and customer service skills • Strong organizational skills and attention to detail • Extremely proficient with Microsoft Office.

🏖️ Benefits

• Medical, Dental, and Vision Health Plans • 401K plan with a matching program