Deal Desk Manager

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Optro

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

☁️ SaaS

📋 Compliance

🤖 Artificial Intelligence

SaaS • Compliance • Artificial Intelligence

Optro is an enterprise software company (formerly AuditBoard) that provides an AI-powered Governance, Risk, and Compliance (GRC) platform for large organizations. Its cloud-based system connects audits, controls, risk assessments, third-party risk, and compliance frameworks into a unified operational model that continuously monitors evidence, surfaces control failures, and automates assurance workflows. Optro targets enterprises and regulated organizations seeking to scale risk programs, improve visibility and compliance, and leverage domain-trained AI to move from reactive oversight to proactive risk management.

📋 Description

• Provide expert guidance to the Sales field and Customer Success in the areas of deal structuring, pricing, redlining and contract management. • Ensure deals are structured and processed efficiently and align with company policies. • Review, interpret, and confirm contract terms and conditions; work closely with finance and legal teams to ensure all contracts are accurate. • Responsible for drafting, modifying, and finalizing contracts including new, add-on, and upsell business for Cloud Subscription Services. • Review and approve deals for AuditBoard customers and prospects. • Anticipate issues and initiate actions to resolve them. • Deal with day-to-day queries from Sales, and Account Management teams on AuditBoard’s quoting tools and/or CRM system. • Participate in testing to support quoting tool enhancements. • Support Sales enablement through new hire training initiatives and ad hoc training requests as needed. • Independently drive efficiency and process improvements. Support commercial projects on an as-needed basis.

🎯 Requirements

• A minimum of 3 years professional experience in Deal Desk in a SaaS company. • A bias towards velocity • A “Customer First” perspective and ethos • Experience supporting global / multinational customer and deals • Outstanding business partnering skills – able to interact positively with the Sales Field and influence business outcomes. • Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting etc.); familiarity with SaaS revenue recognition policies a plus • Excellent understanding of commercial terms and conditions • The ability to acquire knowledge of our products and the value they provide to AuditBoard’s Customers. • The ability to acquire a thorough understanding of AuditBoard’s corporate goals and objectives and consider these goals/objectives within the design of offers. • Ability to organize, prioritize, complete activities and meet deadlines on a daily basis.

🏖️ Benefits

• perks may vary based on eligibility/location