Regional Sales and Client Services Manager

🕒 March 18

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Opus Medical

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Opus Medical is a physician-led medical case management company that provides a high-touch, concierge approach to work-injury recovery for employers, payors, and injured workers. The firm delivers physician oversight, field and telephonic case management, RN record review, early medical assessments, life care planning, network support (including IME and peer review), and value-added services such as medical cost projection and Medicare set-asides. Opus emphasizes evidence-based care, faster return-to-work, lower total claim costs, and improved worker satisfaction through personalized clinical coordination and a technology-enabled system called Maestro.

📋 Description

• Develop and execute a sales strategy specific to the assigned territory that aligns with organizational growth goals and market dynamics. • Prioritize outreach and team focus. • Identify underserved markets or emerging opportunities in the assigned region • Drive full-cycle sales efforts from lead generation and qualification through proposals, contracting, and closing. • Manage a dynamic pipeline of opportunities across payors, employers, third-party administrators, and other viable options for the company’s product offerings. • Collaborate with Marketing and Clinical teams to develop compelling, clinically grounded messaging tailored to decision-makers. • Coordinate cross-functional solutioning to address complex prospect requirements, including pricing structures, program outcomes, and regulatory needs. • Consistent progress toward growth benchmarks. • Build and sustain high trust relationships with key stakeholders, insurance executives, case management directors, and benefit consultants. • Serve as a strategic partner to clients, offering insight on care coordination trends, workforce shortages, and clinical ROI from nurse case management. • Attend and present at regional healthcare events, roundtables, and thought leadership forums to promote the company’s brand and services. • Support client onboarding and ensure alignment between sales promises and delivery outcomes through coordination with Account Management and Clinical Teams. • Provide regular feedback from the field to Product, Marketing, and Executive teams to help shape service offerings and go-to-market messaging. • Stay ahead of regional trends in managed care, value-based care, and case management models—including regulatory, clinical, and technological changes. • Extensive understanding of the company's product offerings, workflows, solutions, differentiators, and clinical impacts. • Stay current on industry trends, prospect pain points, and relevant value-based care language.

🎯 Requirements

• Excellent verbal and written communication, negotiation and presentation skills. • Proficient with CRM platforms, Microsoft Office, Excel and PowerPoint. • Strong organizational skills and attention to detail. • Strategic thinking and analytical skills. • Self-motivated, and able to work independently. • Bachelor’s degree preferred, or equivalent work experience. • 5+ years of workers’ compensation and nurse case management sales experience is a plus. • Prior experience using CRM and sales engagement platforms (e.g., Pipedrive, Salesforce, HubSpot, Outreach).

🏖️ Benefits

• Competitive base salary + performance-based bonus • Comprehensive benefits package (healthcare, 401k, PTO, etc.)