IT Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 ₱55k / month

⏰ Full Time

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 37 days.

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Outforce

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🎯 Recruiter

☁️ SaaS

Consulting • Recruitment • SaaS

Outforce is a global offshore recruitment and outsourcing company, recognized for its innovative approach in connecting businesses with top-tier talent. Based in Australia and with significant operational presence in the Philippines, Outforce provides customized talent solutions to enhance productivity and reduce staffing costs for various industries. Offering transparent pricing and a commitment to client satisfaction, Outforce empowers businesses worldwide to effectively meet their staffing needs.

📋 Description

• Provide frontline technical support for employees and end users • Troubleshoot technical issues involving computer systems, hardware, software, and related technologies • Assist with system installations and maintenance • Resolve user inquiries via telephone, Microsoft Teams, and remote support tools • Deliver excellent customer service • Provide routine technical assistance to computer system users • Answer questions and resolve computer problems remotely • Assist with computer hardware, software, installation, word processing, electronic mail, and operating systems • Provide assistance to Sr. IT Support Specialists as needed • Handle customer questions, complaints, and service problems politely and efficiently • Use web tools and online industry resources and implement and manage web projects • Research and adopt effective technologies that improve performance and business results • Perform routine maintenance on system components • Evaluate system performance and identify actions to improve or correct performance

🎯 Requirements

• 1–3 years of related experience in PC support • Knowledge of networking is a plus • Familiarity with Windows desktop operating systems, Microsoft Office, and computer components • High school diploma or equivalent required • A+ certification or equivalent education • Basic knowledge of Microsoft Office, including Word, Excel, and PowerPoint required • Knowledge of the inner workings of PCs and Windows operating systems required • Ability to work US working hours

🏖️ Benefits

• Competitive compensation package aligned with your skills and experience • Night differential pay • Comprehensive HMO coverage, including a free dependent on Day 1 • Permanent work-from-home setup • Employee referral program with rewarding incentives • 20 days of annual leave • Engaging team activities and events • Build strong, high-impact connections with key stakeholders across the business • Client engagement initiatives

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