Senior Product Manager

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Outreach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Sales • Enterprise

Outreach is a company that provides an AI-powered sales execution platform designed to streamline workflows and enhance the effectiveness of sales representatives. The platform utilizes artificial intelligence to forecast revenue accurately, manage deals, and optimize the entire sales process. Outreach helps sales teams prioritize tasks, identify prospects, and maintain engagement throughout the customer lifecycle, ultimately aiming to boost win rates and reduce churn. With over 6,000 global customers, Outreach focuses on transforming seller workflows to consistently exceed revenue targets.

📋 Description

• Drive the agentic AI area for Outreach Engage, defining the vision, strategy, and roadmap for how AI agents augment and automate the selling workflows at the heart of the platform, in support of the Amplify offering. • Work closely with the Sales Engagement Product team across time zones, translating market reality into actionable product context and accelerating the evolution into an end-to-end agentic revenue platform. • Track the market, competitive landscape, and customer feedback, translating them into Outreach positioning and roadmap priorities. • Guide pricing and packaging decisions, including evolving pricing models for AI-native products. • Define and own the core metrics for adoption, engagement, quality, and business impact of AI and agentic experiences, and use them to drive prioritization and trade-off decisions. • Partner with a cross-functional team of engineers, data scientists, and designers to build agentic workflows grounded in Outreach's engagement data and knowledge, balancing automation with seller control, trust, and enterprise-grade governance. • Partner with Sales Enablement and Product Marketing to ensure every launch lands accurately and compellingly across the field. • Handle customer escalations as the product voice: triaging issues, aligning with the Product team, and closing the loop with customers and CS. • Lead pilots with high-value customers: structuring the engagement, setting success criteria, and ensuring outcomes feed back into the product roadmap. • Drive adoption and consumption of AI capabilities, partnering with CS and Sales.

🎯 Requirements

• 5+ years of experience building great products and platforms, including proven ability to generate clarity out of ambiguity and drive hard prioritizations and trade-offs within strict timelines. • Experience shipping AI/ML or LLM-powered product capabilities to end users, with strong intuition for where automation adds value and where humans must stay in the loop. • Track record of building products and platforms with strong adoption, engagement, and measurable business impact. • Strong user empathy and deep understanding of customer needs, with the motivation to solve problems from the customer's point of view. • Strong project execution skills; effectively manages a project from start to finish, taking ideas from initial requirements through development to launched features, and rallies diverse, cross-geo teams behind a common product mission.

🏖️ Benefits

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. • Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.