Administrative & Scheduling Support Specialist, Aged Care

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🕒 March 26

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Outsourced Staff

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.

📋 Description

• Manage client records and administrative processes including creating and updating client profiles in Visual Care • Uploading documentation and managing digital signatures • Following up on client approvals and required documentation • Coordinate daily schedules for clients and support workers including scheduling and confirming client appointments and services • Managing changes, cancellations, and rescheduling • Conducting daily checks to ensure all shifts are allocated and covered • Communicating updates to staff and clients • Ensure accuracy in workforce tracking including reviewing and verifying daily timesheets • Following up on missing or incorrect entries • Support financial administration processes including processing invoices and assisting with claims submission • Assist with audit preparation and compliance tracking

🎯 Requirements

• Strong administrative and scheduling experience • Experience using CRM or care management systems (e.g., Visual Care) • Experience with VOIP communication tools (e.g., Dialpad) • Experience within the Australian aged care sector is highly advantageous • Medical or healthcare background is highly desirable • Excellent written English and communication skills • Strong attention to detail and accuracy • Advanced organisational and time management skills • Ability to manage multiple tasks and prioritise effectively • Minimum 2–3 years experience in a similar admin or coordination role

🏖️ Benefits

• Flexible work arrangements