Practice Manager – Paediatric Hearing, Allied Health

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 25%

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Outsourced Staff

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.

📋 Description

• Upload doctor referrals to correct patient profiles and create new patient records • Create doctor contacts using referral or practice website details • Send completed clinical reports to doctors and parents after clinician completion • Prepare clinician letters and upload relevant audiograms • Maintain accurate patient profiles, including formatting, Medicare details and contact information • Manage prospective school enquiries and maintain the school database • Coordinate returning school screening dates, confirmations, flyers, e-contracts and parent broadcasts • Maintain school screening schedules and prepare screening lists • Send screening reminders one month, two weeks and one day before visits • Support screening visits remotely and flag new bookings • Process PASS/REFER results, prepare summary reports and update the master database • Schedule and roster audiologists and casual screeners across clinic, school and home-visit services • Maintain accuracy across practice management systems, Excel trackers and the master database • Update SOPs and clinic guides and maintain staff compliance records • Coordinate university clinical placement enquiries and introductory calls • Produce 2–3 educational social media posts per week and support content scheduling • Investigate discrepancies before escalating and ask specific, informed questions • Handle confidential referrals and parent-consented outbound reports correctly • Own mistakes and follow the correct process • Report directly to the Practice Owner

🎯 Requirements

• 3+ years' hands-on experience as a Practice Manager or running a clinic's administration in healthcare/allied health • Meticulous attention to detail and ability to check own work • Ability to learn new systems and processes from training and SOPs and work independently without repeated retraining • Genuine initiative and ability to investigate discrepancies using available data and SOPs • Ability to distinguish confidential referrals from outbound reports and handle each correctly • Comfortable using a patient/practice management system, Excel and Outlook • Ability to sort/filter Excel data and identify broken formulas or lists • Discreet and professional handling of confidential patient and student health information • Strong organisational skills for managing multiple school screening visits and fixed deadlines • Strong written English for professional correspondence with doctors, schools and parents • Comfortable asking questions and raising concerns directly • Own computer/laptop and private home office suitable for full-time remote work • Available full-time during Australian business hours (AEST) • Formal practice management or healthcare administration qualification is desirable, not required • Familiarity with Splose, Cliniko or Halaxy is desirable • Experience with Canva, SharePoint, social media scheduling, school/education coordination, or NDIS-funded client coordination is desirable

🏖️ Benefits

• Full-time work from home • Remote work arrangement • Work aligned to Australian Eastern Standard Time (AEST) business hours • Own computer/laptop and private home office requirement enables remote work

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