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Sales Specialist – B2B

🕒 October 23

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

Where this job comes from

Posted on Outsourcey's careers page, not through a job board

First seen by Remote Rocketship October 23

Logo of Outsourcey

Outsourcey

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Manage approximately 12–15 incoming enquiries per day and an existing prospect pipeline • Review customer submissions and understand project requirements before responding • Initiate timely, personalized communication through text messaging, phone calls, and email • Build trust and rapport with prospective customers • Understand renovation plans, expectations, timelines, and purchasing readiness • Maintain relationships with prospects whose projects may be several months away • Reengage inactive customers when appropriate • Qualify prospects based on project scope, budget, timeline, and seriousness of intent • Identify customers who are a strong fit for premium cabinetry • Explain custom cabinetry value and product differences • Provide approved general pricing information and set realistic expectations • Introduce and guide qualified customers toward purchasing the $700 professional design package • Address objections involving pricing, design fees, project timing, and product specifications • Recognize when owners or the design team should become directly involved • Advance qualified prospects toward a purchasing decision • Own and maintain the lead pipeline in Pipedrive • Maintain accurate customer information, communication histories, project notes, qualification status, timelines, and next actions • Schedule and complete follow-up activities independently • Identify stalled opportunities and keep the pipeline organized • Report on customer activity, qualified leads, design-service conversions, and opportunities requiring management attention • Request and organize photographs, architectural plans, measurements, and project details • Confirm cabinetry preferences, materials, finishes, appliance requirements, and timelines • Direct customers to approved measuring instructions and company resources • Ensure sufficient information is available before passing projects to the designer • Coordinate with the Kitchen Designer when additional information or clarification is required

🎯 Requirements

• Minimum 3 years of relevant experience in inside sales, consultative sales, lead nurturing, or customer relationship management • Proven ability to convert warm enquiries into meaningful sales opportunities or paid consultations • Excellent spoken and written English, with professional grammar, spelling, and communication skills • Strong phone presence and ability to confidently lead conversations • Experience managing customer relationships through multiple communication channels • Strong CRM proficiency, with ability to independently organize and maintain a sales pipeline • Excellent organizational skills, attention to detail, and time management • Ability to handle multiple customer relationships at different stages of the purchasing process • Ability to work independently, exercise sound judgment, and take initiative • Preferred experience in kitchen cabinetry or remodeling, residential construction or renovation, interior design or architectural products, premium home improvement products, HVAC, plumbing, construction-related services involving paid evaluations, or high-ticket consultative sales • Comfortable learning products, understanding basic kitchen terminology, and representing a premium brand

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO • Work closely with a team of industry leaders who have successfully scaled BPOs in the past • Career growth and development opportunities

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