Strategic Operations Lead

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🕒 March 18

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Owner.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $120M Series C - Owner on 2025-05

SaaS • B2B • Marketplace

Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.

📋 Description

• Driving high-impact, cross-functional initiatives • Identify and lead the highest-leverage projects that are too new or complex to have a natural owner within the business. • Supporting company-wide operating rhythms and goal execution • Partner closely with the COO and Chief of Staff to ensure alignment and delivery of company-level objectives. • Help manage the operating cadences that keep the business on track for our ambitious goals. • Launch and lead critical, zero-to-one initiatives across the business: standing up pilots, solving cross-functional gaps, or incubating functions that don’t yet exist. • Support key projects to “finish the swing” with quality and deliver the anticipated impact

🎯 Requirements

• 5-7 years of experience working across Management Consulting, Strategy, or Operations. Bonus for experience working on hard operational problems i.e. supply chain, logistics, pricing, etc. • Proven track record - you’ve owned business-critical programs and launched 0-to-1 initiatives in high-paced environments. • An extreme bias-to-action - you attack every problem you spot full speed when others would still be having meetings about it and you take pride in the quality of your work • Strong analytical chops - nothing can stand between you and getting a solution stood up whether it’s a back-of-the-envelope model in excel or an AI-powered data pipeline in SQL/python (it doesn’t have to look pretty, but you can’t be scared to try) • An innate problem-solver - you thrive in ambiguity and excel at identifying and structuring problems, distilling complexity, and getting to action. • A strong communicator - you can coordinate stakeholders across functions, align resources, surface risks, and keep teams rowing in the same direction.

🏖️ Benefits

• comprehensive health coverage • remote-first workplace • unlimited PTO • plus extra fun perks!