Credit Operations Analyst

🕒 March 18

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Work with merchants from successful venture-backed startups to well established institutions • Complete in-depth credit reviews on merchants throughout their life cycle to identify credit concerns. • Investigate and action/triage escalations across multiple channels while providing accurate and timely responses • Own various operational processes that the team performs such as credit reviews and handling urgent risk-related escalations whilst upholding a strong commitment to process excellence and clear documentation • Identify risk factors & trends and further report said trends to the wider risk team • Utilize analytics to optimize strategies which can be enforced across the portfolio • Maintain regular communication with cross-functional stakeholders • Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements • Lead team work streams related to credit decisioning & accuracy, providing updates in team and org wide business reviews.

🎯 Requirements

• 4+ years relevant experience with a solid understanding of general commercial credit principals. • 1+ years of experience leading risk related projects or initiatives working closely with cross-functional stakeholders. • Experience using data to propose creative solutions to both tactical and strategic problems • Creativity, a team-focused mentality, and effective problem solving skills • The ability and desire to question the status quo • The ability to approach challenges from a user perspective while being pragmatic and solutions oriented • Deep empathy for entrepreneurs running a business and are motivated to solve problems to empower them

🏖️ Benefits

• Remote work options