Director, Future Field Engagement Strategy – Metrics & Incentives

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🕒 March 13

🐊 Florida, New Jersey, +2 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $185.5k - $344.5k / year

⏰ Full Time

🔴 Lead

👔 Director

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Kerr Dental

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1891

⚕️ Healthcare Insurance

🔬 Science

🧘 Wellness

💰 Debt Financing on 2005-12

Healthcare Insurance • Science • Wellness

Kerr Dental is a company that focuses on providing dental professionals with innovative and high-quality dental products. They offer a wide range of solutions for dental procedures, including restorative materials, dental bonding agents, and hygiene products. With a commitment to advancing dental healthcare, Kerr Dental is dedicated to enhancing patient outcomes and supporting the dental industry.

📋 Description

• Architect and lead future‑ready measurement frameworks that define how Customer Engagement and Go‑to‑Market success are assessed across the enterprise • Translate complex, aggregated performance signals (e.g., claims, prescribing, payer, CRM insights) into clear, strategic measurement constructs • Shape balanced scorecards that intentionally measure both outcomes and critical enterprise behaviors, bringing an outside‑in perspective in close partnership with Insights and Decision Science (IDS) • Serve as a strategic advisor to senior leadership by delivering forward‑looking insights on performance trends, risks, and opportunities, alongside Insights and Decision Science • Reimagine incentive compensation strategies to align with evolving field roles, customer archetypes, and modern engagement models • Steward incentive frameworks in partnership with Incentive Compensation teams to ensure they are equitable, transparent, and meaningfully motivating • Continuously evolve metrics and incentives to reflect market dynamics, transformation priorities, and real‑world field feedback, in collaboration with Insights and Decision Science • Partner across Insights and Decision Science, Finance, Field Leadership, and field enablement teams to ensure performance frameworks remain grounded, agile, and operationally impactful.

🎯 Requirements

• Bachelor’s degree required from 4-year college or university • 10+ years’ experience in incentive design, performance management, or field operations strategy, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams • Deep expertise in incentive compensation strategy, customer engagement metrics, and the levers that drive field performance and motivation • Proven ability to design and scale innovative, data‑driven models that connect enterprise insights with real‑world field execution • Strong fluency in healthcare systems, including payer and provider dynamics, enterprise account management, and evolving technology trends • Demonstrated success influencing senior leaders and aligning cross‑functional stakeholders within complex, matrixed organizations • Exceptional analytical and strategic thinking capabilities, with the ability to synthesize complex data into clear insights, narratives, and action plans • Trusted collaborator and communicator, skilled at building relationships, facilitating alignment, and driving outcomes across functions, geographies, and field teams.

🏖️ Benefits

• Health insurance • Life and disability benefits • 401(k) with company contribution and match • Generous time off package including vacation, personal days, holidays and other leaves