Mid-Level Telecom Analyst

🕒 May 19

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ScanSource Brasil

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1992

Pioneira no fornecimento de produtos para Automação Comercial no Brasil e representante oficial das principais marcas líderes nacionais e internacionais em soluções com Coletores de Dados, Impressoras de Código de Barras e PDVs Modulares, a CDC Brasil se consolida como líder absoluto dos segmentos de Automação Comercial (AC), Identificação e Coleta Automática de Dados (AIDC) e Pesagem (Balanças). Visando proporcionar novas oportunidades de negócios aos nossos parceiros, foi iniciada em 2008 uma divisão de negócios voltada a comercialização de soluções para os segmentos de Telecomunicações, Networking, Segurança e Monitoramento. Os Integradores e os Revendedores do segmento podem encontrar, em um único local, as diversas soluções para Automação voltadas a qualquer tamanho de empresa e segmento de mercado (Varejo em Geral, Indústria, Serviços, Saúde, Governo, etc.). Além de disponibilizar a mais completa linha de equipamentos para Automação, a CDC Brasil proporciona aos seus parceiros Serviços Ágeis e Flexíveis de: Pronta Entrega, Suporte Técnico, Financiamento Próprio, Faturamento Direto ao Cliente da Revenda, Treinamento, Material de apoio à venda, etc.

📋 Description

• Analyze telecom expenses, usage trends, and billing data to identify cost-saving opportunities. • Lead telecom procurement activities, including RFP/RFQ development, vendor sourcing, and bid evaluation. • Perform invoice auditing and invoice validation to eliminate billing errors and optimize costs. • Manage vendor relationships, monitoring KPIs and ensuring compliance with service level agreements (SLAs). • Support project management of telecom implementations, migrations, and upgrades. • Conduct site audits to validate telecom inventory, services, and infrastructure. • Oversee wireless mobility management, including device lifecycle, plan optimization, and usage monitoring. • Manage telecom service orders (wireless and wireline), ensuring accuracy and timely delivery. • Collaborate with clients to assess telecom needs and recommend cost-effective solutions. • Support telecom audits, inventory management, and lifecycle tracking of assets. • Assist in the design and implementation of telecom solutions such as SIP, WAN, VoIP, and IoT. • Provide support for legacy telecom systems and basic TDM environments. • Evaluate and support the adoption of emerging technologies, including IoT and cloud communications. • Utilize telecom expense management (TEM) platforms (e.g., Sakon, Tangoe, Calero, MOTUS). • Develop reports and dashboards, including cost analysis, variance tracking, and executive insights. • Prepare reports, dashboards, and presentations with actionable insights for clients. • Stay updated on telecom market trends, pricing models, and emerging technologies.

🎯 Requirements

• Bachelor’s degree in Technology, Engineering, Business, or related fields, or equivalent experience. • 3–5 years of experience in telecom analysis, procurement, sourcing, or IT consulting. • Strong knowledge of telecom services including voice, data, wireless/IoT, VoIP, and WAN. • Hands-on experience with TEM platforms, reporting, analytics, and dashboards (Sakon, Tangoe, Calero). • Experience managing wireless mobility environments (devices, plans, and carriers). • Knowledge of telecom technologies such as SIP, WAN, IoT, cloud services, UCaaS, CCaaS, and legacy systems (TDM). • Experience with telecom order management (MACD processes – Moves, Adds, Changes, Disconnects). • Advanced proficiency in Microsoft Excel. • Strong analytical, organizational, and problem-solving skills. • Excellent communication and stakeholder management abilities. • Familiarity with major telecom vendors (e.g., Cisco, AT&T, Verizon, Lumen).

🏖️ Benefits

• Competitive salary, aligned with current market standards. • Meal and/or food allowance (BRL 40.00 per business day). • Health insurance plan. • Dental insurance plan. • TotalPass. • Hybrid work model (3 days on-site and 2 days remote). • Annual Profit-Sharing Program (PPR), based on performance and goal achievement. • Birthday Day Off. • Life insurance.