Design Lead – DTC Agency

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Paired

1 - 10 employees

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Paired is a strategic talent recruitment company that specializes in connecting businesses with top-tier overseas talent. They streamline the hiring process by recruiting, vetting, and presenting the best candidates for a variety of roles, allowing companies to save significantly on payroll costs. Paired focuses on placing talented individuals in various positions ranging from administrative assistants to executive roles, across diverse fields such as marketing, engineering, and sales. With a commitment to quality and cost-effectiveness, Paired offers a risk-free placement service that guarantees client satisfaction, thereby facilitating global workforce integration for its clients.

📋 Description

• Serve as the creative point of contact for clients - fielding design questions, presenting creative direction, and ensuring client satisfaction with design work • Oversee design quality across all conversion and retention pods • Manage and mentor digital designers on your team • Ensure consistency, brand alignment, and CRO best practices across all design work • Design Shopify UI/UX - landing pages, PDPs, collection pages, carts, checkout experiences • Design email and SMS creative for retention campaigns and flows • Collaborate with Senior PMs, Retention Strategists, and Tech Leads to deliver client work • Establish and maintain design standards, templates, and processes • Review and provide feedback on all design work before it ships • Stay current on e-commerce design trends and CRO best practices

🎯 Requirements

• Proven experience leading or managing designers • Strong portfolio showing both web/UI design and email design • Deep expertise in Figma • Expertise in CRO best practices - you design for conversion, not just aesthetics • Understanding of e-commerce UX, especially for Shopify • Familiarity with Shopify and Klaviyo as platforms - you understand their capabilities and constraints • Familiarity with low-code/no-code page builder tools like Replo, Instant, Framer, and Webflow • Baseline understanding of front-end development - you know how to design for developers and follow best practices that make implementation smooth • Comfortable being client-facing for creative conversations • Ability to give clear, constructive feedback that elevates others' work • Ability to balance hands-on design work with leadership responsibilities • Genuine passion for CPG brands and the subscription commerce space • AI-native mindset - you use tools like Claude to enhance your work, not replace your thinking

🏖️ Benefits

• Remote position • You'll manage digital designers who float between conversion and retention pods • You report to the CEO (future: Creative Director) • We use Slack for communication, Linear for project management, and Figma for design • Fast-paced environment working with multiple subscription CPG clients

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