Senior Channel Partnerships Manager

🕒 April 8

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Parloa

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Series B on 2024-04

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

📋 Description

• Own and grow relationships with Technology Services Distributors and their advisor networks, positioning Parloa as a go-to solution within the channel • Recruit, onboard, and enable high-potential sub-agents aligned to Parloa’s ICP, ensuring effective positioning in customer conversations • Activate partners to consistently generate qualified pipeline and source net-new opportunities • Partner with Sales to route, prioritize, and advance channel-sourced deals with clear ownership and alignment • Support partner-led opportunities in collaboration with Solution Engineering, strengthening early-stage technical credibility • Define and enforce clear rules of engagement across partners and internal teams, including deal ownership and execution standards • Maintain discipline across deal registration, pipeline attribution, and partner activity tracking with Revenue Operations • Partner cross-functionally with Marketing, Enablement, and Partner Programs to drive training, engagement, and partner performance • Provide structured field feedback to inform partner programs, incentives, and overall channel strategy • Help build scalable processes, playbooks, and systems to support long-term channel growth

🎯 Requirements

• 7+ years of experience in channel partnerships, partner sales, or business development within SaaS or enterprise technology • Proven track record of generating pipeline through indirect partner ecosystems such as TSDs, VARs, or advisor networks • Strong understanding of channel mechanics including deal registration, attribution, partner incentives, and revenue models • Experience working cross-functionally with Sales, Solution Engineering, and Revenue Operations to drive deal execution • Ability to operate in a high-growth, build-focused environment with a strong sense of ownership and accountability • Strong communication and relationship-building skills with the ability to influence senior stakeholders • Structured and disciplined in managing pipeline, partner engagement, and execution

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options