Technical Support Analyst

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PartnerOne

201 - 500 employees

🏢 Enterprise

☁️ SaaS

💳 Fintech

Enterprise • SaaS • Fintech

PartnerOne is one of the fastest growing software groups in the world, providing solutions that enhance the operational efficiency of the largest enterprises globally. The company specializes in acquiring software firms and investing in their development to create more robust, effective, and agile software solutions. PartnerOne is trusted by 80% of the world's largest companies, including the top US and European banks, defense contractors, and media conglomerates, focusing on delivering unparalleled customer support and innovative technologies.

📋 Description

• focus on creating the best loan origination system (LOS) available. • The Mortgage Cadence Platform (MCP) is your all-in-one solution, whether you need a pre-configured or highly-customizable platform. • MCP’s end-to-end LOS includes our top-rated point-of-sale, with an open architecture and robust APIs for seamless integration of niche technologies. • Automated workflows and intuitive design tools deliver a customizable, outstanding experience for both borrowers and users.

🎯 Requirements

• Advanced troubleshooting skills, detail oriented, quick learner • Deep knowledge of web technologies • SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc. • Strong communication skills • Ability to multi-task and dynamically prioritize issues • Passionate about security and risk mitigation • Focus on quality and efficiency • 2+ years in prior technical support role preferred • Mortgage Knowledge recommended but not imperative

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