pathway solutions
11 - 50 employees
Founded 2018
☁️ SaaS
🛍️ eCommerce
SaaS • eCommerce
pathway solutions is a SaaS company that automates bookkeeping and accounting workflows for e-commerce and subscription (SaaS) businesses by integrating sales platforms and payment providers with DATEV. It provides prebuilt integrations for Shopify, Amazon, WooCommerce, Stripe, Chargebee, TikTok Shop and others to export invoices, revenues, payments, refunds and fees in DATEV-ready formats, create e-invoices, and enable compliant, automated reconciliations for merchants and tax advisors. The platform aims to save time, reduce manual errors, and ensure legal compliance for bookkeeping processes.
Customer Success Manager – SaaS, DATEV, Financial Accounting
🔥 0 minutes ago
🗣️🇩🇪 German Required
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pathway solutions
11 - 50 employees
Founded 2018
☁️ SaaS
🛍️ eCommerce
SaaS • eCommerce
pathway solutions is a SaaS company that automates bookkeeping and accounting workflows for e-commerce and subscription (SaaS) businesses by integrating sales platforms and payment providers with DATEV. It provides prebuilt integrations for Shopify, Amazon, WooCommerce, Stripe, Chargebee, TikTok Shop and others to export invoices, revenues, payments, refunds and fees in DATEV-ready formats, create e-invoices, and enable compliant, automated reconciliations for merchants and tax advisors. The platform aims to save time, reduce manual errors, and ensure legal compliance for bookkeeping processes.
📋 Description
• You support e-commerce entrepreneurs daily by onboarding them to our software via video calls and email. • Ensure high customer satisfaction through clear and friendly communication. • Identify recurring issues and contribute to improving our solutions. • Work closely with the Customer Support team to guarantee customer satisfaction.
🎯 Requirements
• High self-motivation and result orientation (SMART goals). • Experience with DATEV (mandatory). • Interest in the digitalization of the accounting industry. • Independent, structured and process-oriented working style. • Open to feedback, comfortable with digital tools and a remote-first environment. • Fluent in German and English.
🏖️ Benefits
• Flexibility: Remote-first and family-friendly working hours — you choose when you work. • Development: coaching budget, mentoring and a diverse team. • Vacation: 30 days to rest and recharge.
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