pathway solutions
11 - 50 employees
Founded 2018
☁️ SaaS
🛍️ eCommerce
SaaS • eCommerce
pathway solutions is a SaaS company that automates bookkeeping and accounting workflows for e-commerce and subscription (SaaS) businesses by integrating sales platforms and payment providers with DATEV. It provides prebuilt integrations for Shopify, Amazon, WooCommerce, Stripe, Chargebee, TikTok Shop and others to export invoices, revenues, payments, refunds and fees in DATEV-ready formats, create e-invoices, and enable compliant, automated reconciliations for merchants and tax advisors. The platform aims to save time, reduce manual errors, and ensure legal compliance for bookkeeping processes.
Customer Success Manager, SaaS, Financial Accounting
🔥 31 minutes ago
🗣️🇩🇪 German Required
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pathway solutions
11 - 50 employees
Founded 2018
☁️ SaaS
🛍️ eCommerce
SaaS • eCommerce
pathway solutions is a SaaS company that automates bookkeeping and accounting workflows for e-commerce and subscription (SaaS) businesses by integrating sales platforms and payment providers with DATEV. It provides prebuilt integrations for Shopify, Amazon, WooCommerce, Stripe, Chargebee, TikTok Shop and others to export invoices, revenues, payments, refunds and fees in DATEV-ready formats, create e-invoices, and enable compliant, automated reconciliations for merchants and tax advisors. The platform aims to save time, reduce manual errors, and ensure legal compliance for bookkeeping processes.
📋 Description
• You support e-commerce entrepreneurs daily via video calls and email to onboard them to our software. • Ensure high customer satisfaction through clear and friendly communication. • Identify recurring issues and contribute to improving our solutions. • Work closely with the Customer Support team to ensure customer success.
🎯 Requirements
• Highly self-motivated and results-oriented (SMART goals). • Experience using DATEV (mandatory requirement). • Interest in digitizing the bookkeeping/accounting industry. • Independent, structured, and process-oriented working style. • Open to feedback, digital workflows, and a remote-first environment. • Fluent in German and English.
🏖️ Benefits
• Flexibility: Remote-first and family-friendly working hours — you decide when you work. • Development: Coaching budget, mentoring, and a diverse team. • Vacation: 30 days to ensure you can recharge.
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