Ex-Steuerfachangestellter, Kundensupport, Buchhaltung SaaS

🔥 6 minutes ago

🗣️🇩🇪 German Required

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Logo of pathway solutions

pathway solutions

11 - 50 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

pathway solutions is a SaaS company that automates bookkeeping and accounting workflows for e-commerce and subscription (SaaS) businesses by integrating sales platforms and payment providers with DATEV. It provides prebuilt integrations for Shopify, Amazon, WooCommerce, Stripe, Chargebee, TikTok Shop and others to export invoices, revenues, payments, refunds and fees in DATEV-ready formats, create e-invoices, and enable compliant, automated reconciliations for merchants and tax advisors. The platform aims to save time, reduce manual errors, and ensure legal compliance for bookkeeping processes.

📋 Description

• Du hilfst täglich per E-Mail und Video Call e-Commerce Unternehmer:innen bei buchhaltärischen Problemen. • Sicherstellung einer hohen Kundenzufriedenheit durch klare und freundliche Kommunikation. • Identifikation wiederkehrender Probleme und Verbesserung unserer Lösungen. • Enge Zusammenarbeit mit dem Onboarding Automation Team zur Sicherstellung der Kundenzufriedenheit.

🎯 Requirements

• Hohe Eigenmotivation und Ergebnisorientiert (SMART Goals). • Erfahrungen in der Nutzung von DATEV (Pflichtvoraussetzung). • Interesse an der Digitalisierung der Buchhaltungsbranche. • Eigenständige, strukturierte und prozessorientierte Arbeitsweise. • Offen für Feedback, digitales Arbeiten und remote first. • Fließend in deutsch und englisch.

🏖️ Benefits

• Flexibilität: Remote First und familienfreundliche Arbeitszeiten – du bestimmst, wann du arbeitest. • Entwicklung: Coaching-Budget, Mentoring und ein diverses Team. • Urlaub: 30 Tage, damit du dich erholen kannst.

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