Customer Service – Station Specialist

🕒 July 27

🇩🇪 Germany – Remote

💵 €32k - €32.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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roadsurfer

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

🏨 Hospitality

📦 Logistics

✈️ Travel

💰 Venture Round on 2021-07

Hospitality • Logistics • Travel

roadsurfer is a leading provider of RV and camper van rentals, offering a wide selection of fully equipped vehicles for adventurous road trips across North America and Europe. With over 90 rental locations, roadsurfer enables customers to explore at their own pace, providing unique travel experiences that blend comfort and mobility. The company is dedicated to creating memorable journeys by giving travelers the freedom to discover picturesque destinations and hidden gems along their routes.

📋 Description

• You delight our customers at pickup and return of their camper with a beaming smile and make their roadsurfer trip unforgettable. • You personally explain and hand over our campers to customers. • You actively pitch in and take care of thorough cleaning—inside and out—of our campers. • You support the station team with all daily tasks and ensure our #happyroadsurfer start their holiday with joy.

🎯 Requirements

• You are completely hands-on and ready to pitch in at any time. • Ideally, you already have experience in customer service. • Driver’s license class B. • Good German and English skills.

🏖️ Benefits

• TEAM SPIRIT & TEAM EVENTS: Enjoy a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as group sports sessions, barbecues, or simply an after-work drink at your station. • CAMPER BUDGET: You receive an annual free rental for our campers so you can experience the #happyroadsurfing lifestyle yourself. • DISCOUNTS AND BENEFITS: Use our corporate benefits platform, the Travel Industry Card, and family & friends discounts.