ADLER Werbegeschenke
201 - 500 employees
Founded 1949
🤝 B2B
🛍️ eCommerce
B2B • eCommerce
<ADLER Werbegeschenke> is a European provider of personalized promotional products and corporate gifts, offering a wide online catalogue including pens, textiles, drinkware, electronics, bags, umbrellas, calendars and more. Founded in 1949 as a family business, ADLER enables companies, event organizers and marketing teams to order customizable giveaways and branded merchandise with multiple decoration methods (laser engraving, screen printing, embroidery, etc. ), fast fulfilment and small-batch options. The company operates an e-commerce platform for B2B customers across several countries and emphasizes product variety, quality and personalization services.
Customer Service Representative, Customer Service Agent – German & French
🔥 0 minutes ago
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
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ADLER Werbegeschenke
201 - 500 employees
Founded 1949
🤝 B2B
🛍️ eCommerce
B2B • eCommerce
<ADLER Werbegeschenke> is a European provider of personalized promotional products and corporate gifts, offering a wide online catalogue including pens, textiles, drinkware, electronics, bags, umbrellas, calendars and more. Founded in 1949 as a family business, ADLER enables companies, event organizers and marketing teams to order customizable giveaways and branded merchandise with multiple decoration methods (laser engraving, screen printing, embroidery, etc. ), fast fulfilment and small-batch options. The company operates an e-commerce platform for B2B customers across several countries and emphasizes product variety, quality and personalization services.
📋 Description
• Omnichannel support: First point of contact via phone, email and live chat • Comprehensive service: Handling tracking inquiries and complaints with flexibility • Cross-functional liaison: Communicating with suppliers and internal departments • Structured data entry: Order processing and system maintenance
🎯 Requirements
• Language proficiency: Fluent spoken and written German and French • Quick learner & curiosity: Fast comprehension and eagerness to learn • Multitasking & IT affinity: Switching between multiple chat windows • Service-oriented: Customer-friendly and empathetic behavior • Education: Commercial vocational training is a plus – career changers welcome
🏖️ Benefits
• Genuine work–life balance (no weekends) • Flexible working & remote work • Secure start: Intensive 3-week onboarding • Fair compensation with guaranteed salary increase • Future prospects: Possibility of extension or permanent hire
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