Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
Home Care Scheduling & Staffing Coordinator
Job not on LinkedIn
🔥 0 minutes ago
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Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
📋 Description
• Coordinate and manage daily caregiver schedules • Match caregivers to client cases based on availability • Monitor schedules and address call-offs and schedule changes • Communicate with caregivers regarding shift assignments • Maintain accurate scheduling records
🎯 Requirements
• Prior experience in home care scheduling • Strong understanding of home care operations • Proficiency in scheduling software and electronic workforce management systems • Excellent problem-solving and conflict resolution skills
🏖️ Benefits
• Health insurance • Flexible working hours • Paid time off • Professional development
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