Senior Finance Specialist

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Peak Support

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.

📋 Description

• Manage end-to-end client invoicing process • Ensure invoices are accurately generated and tracked against HubSpot deal IDs • Maintain visibility into billing status across all active deals • Track and reconcile vendor invoices • Align costs with deals to determine cost of goods sold (COGS) • Coordinate across multiple vendors and partners • Monitor payment timelines and identify overdue accounts • Produce reports highlighting AR risks and aging balances • Escalate issues for leadership intervention when needed • Help resolve existing billing backlog and invoicing discrepancies • Ensure invoices are correctly routed and delivered • Generate financial reports using QuickBooks and Bill.com • Provide visibility into revenue, costs, and financial health • Identify gaps in workflows, integrations, and data accuracy • Recommend improvements to enhance efficiency and reliability • Collaborate with internal teams and system admins (no heavy build work required)

🎯 Requirements

• 3–5+ years experience in finance operations, accounting, or bookkeeping • Strong familiarity with: QuickBooks • Bill.com • CRM systems (HubSpot preferred) • Proven ability to: Manage end-to-end financial workflows • Work independently in a hands-on capacity • Identify and resolve process inefficiencies • Strong analytical and organizational skills • Excellent communication and willingness to speak up on issues