Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
System Administrator
🔥 0 minutes ago
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Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
📋 Description
• Manage endpoint and server patch management for MacOS and Windows computers, as well as Windows and Linux servers. • Utilize PowerShell scripting for automation and management tasks. • Administer Microsoft Entra (Azure Active Directory) and Microsoft 365, including user management and configuration. • Build virtual machines, manage Azure resources, and configure policies and profiles. • Hands on design and implementation of user and device policy using Microsoft Entra. • Patch and deploy desktop applications using Microsoft Intune. • Deploy policies and restrictions to ensure security and compliance. • Collaborate with IT management to define overall desktop management strategy and support requirements. • Integrate best practices and emerging technologies such as VDI, thin client technology, and enterprise mobility management. • Oversee asset lifecycle management, including inventory management, asset refresh, reporting, and audit. • Serve as an escalation point for 3rd party helpdesk and internal staff regarding desktop and service desk issues.
🎯 Requirements
• Bachelor's degree in Computer Science, Information Technology, or related field. • Proven experience in endpoint and server patch management. • Extensive expertise in PowerShell scripting. • Hands-on experience with Microsoft Entra (Azure Active Directory) and Microsoft 365 administration. • Proficiency in building virtual machines, managing Azure resources, and configuring policies. • Experience with Microsoft Intune for desktop application deployment. • Strong understanding of desktop management strategies and best practices. • Excellent communication and collaboration skills. • Ability to prioritize tasks and work independently.
🏖️ Benefits
• Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth
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