Compliance Support Specialist – Homecare

🕒 July 28

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 33%

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Logo of Peak Support

Peak Support

1001 - 5000 employees

📦 Logistics

📣 Marketing

🏥 Healthcare

Logistics • Marketing • Healthcare

Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.

📋 Description

• Review caregiver onboarding requirements to ensure credentials and compliance items are complete, accurate, and current • Verify licenses, certifications, background checks, health clearances, and other onboarding requirements before approval • Identify missing, expired, or incomplete requirements and ensure timely resolution • Maintain accurate and organized caregiver compliance records • Partner with Recruitment and internal teams to obtain outstanding onboarding requirements • Communicate requirement status and provide timely updates to stakeholders • Follow up on missing items to keep onboarding on schedule • Escalate unresolved compliance issues when necessary • Update internal systems with compliance and onboarding statuses • Track outstanding requirements and prepare status reports as needed • Maintain confidentiality of caregiver information • Support process improvements that enhance compliance-process efficiency and accuracy

🎯 Requirements

• 2+ years of experience in compliance support, onboarding, recruitment coordination, healthcare administration, or a similar role • Strong attention to detail with the ability to identify missing requirements and inconsistencies • Excellent organizational and follow-up skills • Strong written and verbal communication skills • Ability to manage multiple priorities in a fast-paced environment • Proficiency in Microsoft Office, particularly Excel • Experience working with HR or onboarding systems • Experience in home care, healthcare, staffing, or another regulated industry preferred • Experience supporting onboarding or compliance processes preferred • Familiarity with caregiver credentialing, licensing, or onboarding requirements preferred • Experience using applicant tracking systems or compliance management platforms preferred

🏖️ Benefits

• Fully remote work • Work-from-home flexibility • Positive, encouraging, and performance-driven culture • Opportunities to build rewarding, long-term careers • Tremendous opportunities for growth • Established organization and exceptional team environment

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