Customer Service Representative

🕒 July 28

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Logo of High Scale

High Scale

201 - 500 employees

💼 Consulting

🍽️ Food & Beverage

✈️ Travel

Consulting • Food & Beverage • Travel

<High Scale> High Scale is a performance marketing agency that produces high-volume, social-native video creative using cutting-edge AI and data-driven testing to crush ROAS and lower CAC for consumer brands. They front production costs and operate a no-cost-per-content model — clients pay only when they use the ads — enabling rapid creative iteration, large-scale video production, and optimized ad openers across categories like personal care, eyewear, food, footwear, and home services.

📋 Description

• Conduct Initial Candidate Interviews • Evaluate candidates' communication skills, work experience, professionalism, and overall fit for the role. • Serve as the first point of contact for applicants throughout the recruitment process. • Review resumes and verify that candidates meet minimum qualifications. • Identify opportunities to improve the candidate experience and recruitment workflow.

🎯 Requirements

• At least 2 years of experience in customer service, call center, BPO, or another customer-facing role. • Experience handling inbound or outbound calls while maintaining professionalism and empathy. • Experience interviewing, quality assurance, or recruitment is a plus but not required. • Excellent Communicator • Detail-Oriented • Organized & Reliable • Thrives in a Fast-Paced Environment

🏖️ Benefits

• Launch a Career in Talent Acquisition • Real Impact • Continuous Learning • Growth Opportunities • Collaborative, High-Energy Culture

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