
1001 - 5000 employees
📦 Logistics
📣 Marketing
🏥 Healthcare
Logistics • Marketing • Healthcare
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
🔥 0 minutes ago
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1001 - 5000 employees
📦 Logistics
📣 Marketing
🏥 Healthcare
Logistics • Marketing • Healthcare
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
• Support Finance, FP&A, Sales, Operations, and Executive Leadership with financial and operational analysis • Partner with FP&A and IT to develop insights, improve forecasting, refine reporting, and identify profitability, pricing, and operational performance opportunities • Perform department spend analysis and budget variance reporting • Analyze budget vs. forecast vs. actuals and refine reporting • Support revenue forecasting • Conduct gross margin, profitability, pricing, client, and contract analyses • Prepare executive KPI reporting and dashboards • Build financial models for business initiatives • Analyze recruiter productivity, conversion, days-to-fill, fill rate, clinician utilization, and client performance • Develop operational KPIs and report revenue and margin trends • Calculate commissions and analyze sales performance, revenue, and pipeline forecasts • Partner with IT Business Intelligence to define reporting requirements • Validate and analyze data used in executive reporting • Develop business cases and ROI analyses • Identify opportunities to automate manual reporting • Deliver actionable insights to executive leadership • Report to the FP&A Manager and work cross-functionally with Finance, Sales, Operations, and IT Business Intelligence
• Required 5–8+ years of experience in Finance Analytics, Business Analytics, FP&A, or Decision Support • Advanced Excel • Strong analytical and financial modeling skills • Experience interpreting large datasets and presenting recommendations • Experience supporting executive leadership • Excellent English communication skills • Preferred experience in healthcare staffing, workforce management, or professional services • Experience with ERP and CRM systems such as Sage Intacct, Bullhorn, or Salesforce • Familiarity with Power BI for using and validating reports rather than developing enterprise models • Understanding of relational databases and data structures without requiring deep SQL expertise
• Fully remote work • Work-from-Home PLUS model • Positive, encouraging, and performance-driven culture • Opportunities to build rewarding, long-term careers • Tremendous opportunities for growth • Established organization with an exceptional team
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