Inside Sales Representative

Job not on LinkedIn

🕒 April 1

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Logo of Bardavon

Bardavon

51 - 200 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Bardavon is a nationwide network of physical therapy and occupational therapy providers specializing in treating workplace injuries with a patient-centric approach. The company focuses on the unique needs of each injured worker and their return-to-work goals, providing a high-touch, tech-enabled service to enhance patient management. Bardavon aims to simplify and accelerate case progression while saving payers, adjusters, and case managers money and time. Their services help injured employees recover and regain their livelihood efficiently through personalized attention and dedicated clinical coaching.

📋 Description

• Guiding applicants through the enrollment process to answer questions and provide motivation • Regularly calling applicants (~50-60% of time on phone) • Email follow up • Chat with applicants and answer questions via web-based chat tools • Individually responsible for closing sales and hitting quarterly quotas • Manages volume of patients throughout the enrollment funnel/process • Proactively thinks of ways to improve the enrollment process for patients and teammates and helps execute on those ideas with the team • Answers patients questions accurately, with compassion & patience • Learns the motivations and goals expressed by patients and why they are seeking care • Uses independent judgement on how and when communication should be made to patients • Accountable for conversion rate of the patients • Attends sales & customer service trainings & receive regular coaching on improving patient contact quality/efficacy • Work with confidential health information and/or issues using discretion and judgment • Become an expert on Whole Person Care, including staying up to date with new program features and enabling technology

🎯 Requirements

• 2+ years of experience in a sales or customer service environment • Has previously managed a sales pipeline • Experience working with a CRM and customer data • Self motivated with a strong attention to detail • Preferred experience interacting with senior population

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development

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