Implementation Manager

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🕒 April 15

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PeopleGrove

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

🏢 Enterprise

⚡ Productivity

💰 Private Equity Round on 2022-05

Education • Enterprise • Productivity

PeopleGrove is a company dedicated to transforming higher education by enhancing campus initiatives that support student and alumni success. Offering a range of solutions for universities, PeopleGrove focuses on increasing enrollment, retention, and graduation rates by engaging students and alumni through experiential learning, career services, and industry partnerships. The platform facilitates project-based learning by connecting universities with corporations and aims to redefine major and career selection through PathwayU. With over 20 million users from more than 650 institutions, PeopleGrove has become a trusted partner for higher education, helping schools connect with their communities, enhance alumni engagement, and drive philanthropic outcomes.

📋 Description

• Lead full lifecycle SaaS implementations—from discovery and design through configuration, testing, training, and go‑live—ensuring a smooth transition to ongoing client support. • Manage multiple concurrent client projects, ensuring timelines, deliverables, and expectations are consistently met. • Develop and maintain detailed project plans, tracking progress and proactively identifying risks, issues, and dependencies. • Facilitate client workshops, requirements sessions, and solution discussions to understand needs, workflows, and success criteria. • Guide clients through solution design and configuration decisions aligned with best practices. • Ensure data integrity and system readiness prior to launch, coordinating internal resources and quality checks. • Provide clear and consistent project status updates and proactively address risks to ensure successful outcomes.

🎯 Requirements

• 3 to 5 years' experience in SaaS implementation, project management, consulting, or related roles. • Strong client-facing and relationship management skills. • Demonstrated success managing complex, multi-stakeholder projects. • Experience working with colleges, universities, or the education sector (preferred but not required). • Proficiency in project management (planning, timelines, issue tracking, risk management). • Excellent verbal and written communication skills, including presentations. • Strong problem‑solving mindset with the ability to simplify complex requirements. • Ability to understand and contribute to solution design discussions. • Highly organized, detail‑oriented, and deadline‑driven. • Customer‑first mindset with strong accountability and ownership. • Familiarity with agile environments and collaboration with product/engineering teams is a plus. • Ability to influence, lead discussions, and drive decision making with clients and internal teams. • Collaborative working style across Sales, Product, Engineering, and Client Success teams. • Comfortable in a dynamic, fast‑moving environment.

🏖️ Benefits

• Competitive salary + annual bonus • Flexible PTO and hybrid/remote work options • Full medical, dental, and vision coverage • 401K with generous company match + financial planning • Company-paid life and disability insurance • Collaborative and purpose-driven culture