Account Manager – H&AM

🕒 January 24

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Responsible for the HealthSystems portfolio in Hospital & Ambulatory Patient Monitoring (H&AM) • Building and strengthening customer relationships in coordination with other roles/functions (regular customer interaction) • Proactively identifying new business opportunities and qualifying them in coordination with the Key Account Manager and District Leader • Accurately maintaining the funnel in the customer relationship management tool (SFDC) • Preparing customer-focused proposals (configuration and pricing) involving the Customer Service Specialist and, if necessary, other specialists • Presenting proposals and conducting negotiations (jointly within the team) • Renewing and expanding existing customer relationships with the aim of concluding long-term (framework) agreements • Organizing product demonstrations and reference visits • Regularly monitoring competitors and industry changes and providing effective feedback to the Business Unit and Healthcare Informatics, covering equipment/products, software, customer service and other services and solutions • Additionally responsible (area-specific) for: Order intake & sales of equipment/products, software and customer service • Order intake & sales of solutions • Data quality in SFDC & forecast accuracy • Customer satisfaction (NPS) – response rate & score • Share of Wallet (SoW) • Price realization for equipment/products and customer service

🎯 Requirements

• Proven success in sales – particularly in identifying, managing and closing complex deals • Experience in medical technology, health IT or the healthcare industry • Strong capability in solution-oriented selling • Very good understanding of clinical workflows and solid knowledge of the healthcare system • Ability to engage confidently and convincingly with diverse stakeholders • Strong customer focus, empathy and excellent self-organization • Clear result orientation and willingness to take personal responsibility • Confident presence for needs-based consulting at all decision-making levels • Excellent communication and persuasion skills – internally and externally • Proficiency in MS Office and strong IT affinity • Minimum of a Bachelor's degree (e.g., biomedical engineering, industrial engineering, business administration, etc.) • Excellent German and English skills • Willingness to travel approximately 80% within Northern Germany

🏖️ Benefits

• Attractive above-scale compensation • Annual leave: 30 days • Subsidized Deutschlandticket (public transport pass), leasing options for private use (bicycles, cars, smartphones, …) • Philips University & Philips in Balance: diverse offerings for health as well as professional and personal development • Employer-funded pension plan • Paid partner leave: 2 weeks paid time for partners in connection with the birth of a child • Discounted Philips products • Culture: informal, first-name culture; one paid day for volunteer work; various team/culture activities (on sustainability, diversity, …), etc. • Company car with option for private use (1% taxable benefit)