People Systems – Onboarding Specialist

November 5

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Pindrop

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Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

📋 Description

• Oversight of HR/People Systems, including UKG Ready, and troubleshoot/problem solve system issues • Work closely with the People/HR team to pinpoint and implement system improvements • Act as the first point of contact for People Ops tickets and escalate requests as necessary • Own the transition from candidate to new hire and ensure a successful onboarding • Manage day-to-day People Ops inquiries, system administration, and stakeholder support • Ensure all employee records are complete, compliant, and secure • Monitor, track, and report key HR metrics

🎯 Requirements

• 3+ years of experience in HR or People Operations • Fluent in HR systems (experience with UKG Ready is a plus) • Experience with HR compliance, policy, and reporting • Exceptional attention to detail and strong organizational skills • Comfortable presenting and facilitating training sessions • Strong curiosity about leveraging automation and AI tools • Ability to work cross-functionally and thrive in a collaborative environment

🏖️ Benefits

• Competitive compensation, including equity for all employees • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Affordable vision and dental plans for you and your family • Employer-provided life and disability coverage with additional supplemental options • Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents • Identity protection through Norton LifeLock • Remote-first culture with opportunities for in-person team events • Recurring monthly home office allowance • Company holidays • Annual professional development and learning benefit • Pick your own Apple MacBook Pro • Retirement plan with competitive 401(k) match • Wellness Program, including Employee Assistance Program, 24/7 Telemedicine