Practice Director

🕒 May 22

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Pine Services Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Pine Services Group is a long-term global holding company within Evergreen Services Group that partners with, acquires, and supports ERP and technology-enabled services businesses. It preserves the identity and independence of portfolio companies while providing financial clarity, strategic and operational support (recruiting, sales/marketing, infrastructure), and a peer community to drive sustainable, long-term growth for firms focused on ERP systems, business applications, and managed IT services.

📋 Description

• Develop and communicate the strategic direction and goals of the practice in alignment with broader organizational objectives. • Create and execute on initiatives that move the practice forward — and adjust course when the market demands it. • Partner with leadership to build annual OKRs and drive accountability toward achieving them. • Manage and mentor Practice Managers who oversee project managers, consultants, solution architects, developers, and team leads. • Provide guidance and support across the practice as a whole, fostering a high-performance, people-first culture. • Monitor and optimize team utilization to maximize efficiency and productivity. • Set the direction for practice methodologies, ensuring the team operates consistently and at a high standard. • Stay current with industry trends and emerging best practices to keep the practice competitive and innovative. • Serve as the senior escalation point for complex client and project issues — bringing calm, clarity, and resolution when it matters most. • Identify skill gaps within the team and build strategies for training, upskilling, and long-term development. • Review Statements of Work to ensure alignment with practice goals. • Negotiate credits and manage client expectations to protect both satisfaction and profitability. • Own the financial performance of the practice — including revenue targets, utilization goals, profitability, and cost management. • Contribute to decisions around the tools and applications that support practice operations, with an eye toward efficiency and scalability.

🎯 Requirements

• Proven leadership experience in a consulting practice, professional services firm, or similar environment. • Strong understanding of project management methodologies and how they apply in a fast-moving consulting context. • Financial acumen — comfortable owning a P&L, managing utilization targets, and driving revenue goals. • Exceptional communication and interpersonal skills, with a demonstrated ability to lead, motivate, and develop teams. • Track record of building and executing strategic plans that deliver measurable business outcomes. • Ability to thrive in a fast-paced, dynamic environment and adapt as priorities shift. • Bachelor's degree in a relevant field, or equivalent experience. • Experience in a Microsoft Dynamics or ERP consulting environment (Nice to Have) • Familiarity with SOW development, credit negotiations, and professional services commercial models (Nice to Have) • Experience partnering with executive leadership on OKR frameworks and organizational planning (Nice to Have)

🏖️ Benefits

• Competitive benefits package (medical, dental, vision) • Generous PTO and company-observed holidays • 401(k) with employer match • Professional development opportunities • People-first culture backed by Pine Services Group