AI & GTM Automation Manager

🕒 2 days ago

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Pinnacle Group, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

👥 HR Tech

🤝 B2B

Enterprise • HR Tech • B2B

Pinnacle Group, Inc. is a leading provider of contingent workforce solutions, specializing in Managed Services (MSP), Vendor Management Software (VMS) implementation, and payrolling services. As a diversity-driven, VMS-agnostic service provider, Pinnacle Group delivers scalable workforce solutions globally, ensuring cost savings, attrition reduction, and compliance for its clients. With a strong focus on strategic services, Pinnacle has partnered with Fortune 500 companies to optimize their workforce management, achieving 100% supplier payment accuracy. The company is Latina-owned and is recognized for its commitment to supplier diversity and innovative workforce strategies.

📋 Description

• Design, optimize, and scale business workflows using Salesforce Flow, routing logic, and orchestration frameworks. • Build automation that reduces manual activity for sellers, recruiters, and operational teams. • Translate business processes into intelligent automation workflows that improve speed, quality, and consistency. • Support the rollout and operationalization of Agentforce-enabled workflows, next-best-action logic, and AI-driven seller processes. • Develop repeatable automation frameworks that can be standardized across Direct Hire, Staffing, VMS Staffing, and emerging service lines. • Identify data quality, enrichment, duplicate account, and signal-readiness gaps that impact automation performance. • Create SLA-based triggers, alerts, and escalation paths to improve speed-to-lead and follow-up consistency. • Partner cross-functionally with Product, Sales, Recruiting, Operations, IT, and external partners to refine automation priorities and execution plans. • Maintain workflow documentation, runbooks, process standards, and operational governance practices. • Run automation experiments to improve conversion, adoption, workflow reliability, and seller productivity.

🎯 Requirements

• 4–8 years of experience in Salesforce operations, RevOps, GTM systems, workflow orchestration, automation operations, or related functions. • Strong understanding of Salesforce Flow, routing logic, lead lifecycle automation, and scalable automation frameworks. • Demonstrated ability to design operational workflows that solve business problems, reduce manual work, and support growth. • Exposure to Agentforce, Einstein, AI workflows, conversational automation, or related AI-enabled business tools strongly preferred. • Comfort working with lead and account data quality concepts, enrichment gaps, signal quality, and automation readiness. • Familiarity with sales, recruiting, staffing, or GTM lifecycle processes and operational SLAs. • Strong problem-solving skills, high agency, and the ability to work independently across business and technical teams. • Ability to explain automation concepts in clear business language and partner effectively with non-technical stakeholders.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities