Field Loss Prevention Manager

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🕒 March 26

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Logo of Costco Wholesale

Costco Wholesale

10,000+ employees

Founded 1983

🛍️ eCommerce

🛒 Retail

🏪 Marketplace

eCommerce • Retail • Marketplace

Costco Wholesale is a membership-based wholesale store that offers a wide variety of products including groceries, electronics, apparel, home goods, and more, all sold at competitive prices. With a focus on bulk purchasing and value, Costco provides its members with access to high-quality products at lower prices compared to traditional retail outlets. The company operates warehouses globally, catering to both individual consumers and businesses.

📋 Description

• Conduct and document comprehensive LP Store visit assessments; review results with store/field management team and train and educate on correct procedures and increase compliance • Conduct internal investigations with regards to associate theft/fraud/policy violations, including face to face or telephone interviews with associates suspected of theft/fraud/policy violations • In conjunction with the RD/DM/store management team, manage the Target Store Program, and provide additional support in the form of training and consultation on the Shrink Action Plan • Utilize Aspect exception reporting software to identify areas of potential loss • Manage external programs such as EAS, alarm systems, Security Guards, CCTVs, and TRE; communicate areas of opportunity to the Director, Loss Prevention • Monitor policy compliance as it relates to cash shortage controls, credit card chargebacks, and checks acceptance; follow up with stores to reduce risk • Analyze store/district/region shrink results and address common contributing factors with Director, Loss Prevention and RD/DM/HR Business Partners • Act as the liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues • Partner with cross-functional departments, i.e. HR, Sales Audit, Treasury, Operations, and Inventory Control as needed to address and consult on areas of loss • Participate in district/regional meetings, calls, and visits to increase collaboration and improve awareness of loss and operational compliance • Provide and participate in store/district/regional LP awareness and safety training • Participate in inventory preparation as well as the annual inventory process • Monitor and respond to any safety concerns in stores as required • Develop strategies to reduce losses in high shrinkage stores • Contribute by leading company programs as needed • Where applicable, manage LP operations and team in a DC

🎯 Requirements

• Bachelor’s degree • 5+ years of experience in multi-unit retail loss prevention preferred, including some supervisory or management responsibilities • Interview and Interrogation training certificate required • Experience with CCTV, EAS, and burglar and fire alarm systems preferred • Overnight travel of 40% – 60% is required • Weekend and evening availability is also required

🏖️ Benefits

• Bonus eligible (depending on role) • Paid Time Off • Employee Discount • 401(k) and company match • Wellness Reimbursement • Adoption Assistance • Free backup care (for kids, pets & the elderly) • Choice of health insurance plans • Company-paid life/AD&D • Short and long term disability • A variety of voluntary benefits • Employee assistance program

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